Looking at this list of pain points (a throurgh r), which are top 5 in order of pain?

a. Improve customer retention

b. Increase revenue

c. Increase field sales productivity/reduce administrative duties

d. Reduce cost of sale

e. Increase speed to market with new products, campaigns

f. Improve channel partner performance

g. Gain insights on new products, campaigns, sales process, customer expectations, forecasting, competition, etc.(Identify) _____

h. Mitigate risk

i. Gain sales flexibility

j. Improve technology without incurring costs

k.Introduce process innovations

l. Support new channels (chat, mobile, etc.) (Identify)__________

m. Support new geographies  (Identify)_______

n. Support new languages (Identify)_______________

o. Increasing focus on underserved/untapped accounts

p. Organic growth within C/D level accounts

q, Skill development

r. Talent retention