Looking at this list of pain points (a throurgh k), which are your top 5 in order of pain?

a) Increase revenue at a reduced cost

b) Increase field sales productivity / reduce administrative duties

c) Increasing focus on underserved or untapped segments

d) Talent development and retention

e) Increase speed to market with new products, campaigns

f) Improve channel partner performance

g) Gain insights on new products, campaigns, sales process, customer expectations, forecasting, competition, etc. (Identify)

h) Improve technology without incurring costs

i) Introduce process innovations

j) Support new channels (chat, mobile, etc.)

k) Support new geographies or languages